Masters Theses (DBA)

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    Assessing the factors influencing employee turnover in Arandis Town Council
    (International University of Management, 2023) Mulundu, Taleni; April, Wilfred
    This study was necessitated by the high rate of employee turnover in Arandis Town Council. The researcher was intrigued by assessing the factors that are influencing employee turnover in Arandis Town Council (ATC). Employees are a company's livelihood; how they feel and how they are being treated at work directly impact their need for commitment to an organization. Thus, assessing the various factors that influence employees’ turnover was imperative. The study focused on three factors namely, remuneration, leadership, and supervision, and working conditions. Moreover, the study used a pragmatic design which is both qualitative and quantitative data capturing methods. Participants in the study included managers, middle managers, supervisors, support staff, and general workers. The target population was 44 and the sample was 13 employees and 5 former employees. A non-probability, convenient sampling was used to select participants. The study concluded that turnover in ATC is greatly influenced by remunerations and tribalism. Additionally, there are inadequate work-related resources for workers to perform their tasks efficiently and effectively in the ATC. Thus, this study suggests that Arandis Town Council management should work out programs that will improve trust communication between supervisors and subordinates. The human resource department should work out competitive market remuneration packages and staff career development programs.